Improve customer happiness.
Let your customers communicate directly with your service technicians. Set up appointments, see who’s coming and rate technician.
Great KPIs on board.
Have everything on a central dashboard. By region, by customer, by
technician, by resolution times, by satisfaction. Total visibility of your service.
Mix and match scenarios.
Full-time and stand-by technicians. Scale up and down, follow demand, flexible booking options for technicians, self-serve with route optimizations by powerful algorithms.
Easy integration ERP, Sap or cloud.
For all those who want to be in control of their CX and run their own network Cloud-based, deployed immediately, your corporate identity, mobile, desktop, voice. Free version available.