Stockholm, 22 February 2021 -- TechBuddy launches ExpressBuddy, a new service where customers can receive technical support from a technician within two hours. The company, which is leading in Europe for technology support, announced that the service will initially be available in Stockholm and Malmö.
In light of the COVID-19 pandemic it has become crucial that technology at home works as it should, especially as we work, study and live our lives at home to an increasing extent. ExpressBuddy is launched to offer technical support to those in need of quick help, for example in case of network or computer problems before job meetings.
“We know that many customers want help quickly, in some cases there is simply no time to wait longer than a couple of hours for help. The launch of ExpressBuddy is one of many initiatives in facilitating a connected life for everyone, especially for those who currently work from home. ” said David Fauné, Country Manager at TechBuddy Sweden.
With ExpressBuddy, customers receive help within two hours from a technician, also called "Buddy", from TechBuddy. The service will initially be launched in Stockholm and Malmö, and the surrounding areas.
TechBuddy is a digital platform company offering on-demand and on-site tech support by tapping into a large pool of tech-savvy talents. TechBuddy connects tech talent, so called “Buddies” with the near-infinite number of customers who need technical guidance and support. The Buddies are technicians who deliver high quality consultations, installations and technical support to consumers and businesses, so that everybody can equally benefit from digitalization. By utilizing a unique platform for managing high volumes of services, TechBuddy has become the extended arm of large telecommunication companies and consumer electronics retailers to serve customers in their homes or offices.